Terms & Policies

1. Acceptance of Terms

By accessing or using hpeapartments.com (the “Site”), you agree to these Terms & Policies. If you do not agree, please do not use the Site.

2. Site Purpose; No Binding Offers

Information on this Site is provided for general informational purposes related to Highpoint Estate Apartments. Availability, pricing, features, policies, and special offers may change without notice. Nothing on this Site constitutes a binding offer, lease approval, or guarantee of apartment availability.

3. Prohibited Use

• Attempting to access, interfere with, or disrupt the Site or hosting environment.
• Submitting false information, impersonating another person, or sending abusive communications.
• Using the Site for unlawful, fraudulent, or harmful purposes.

4. Communications Consent

If you submit a contact request, schedule inquiry, or resident message through this Site, you authorize us to contact you using the information you provide in order to respond to your inquiry, schedule tours, provide leasing updates, coordinate resident support, or follow up regarding your request.

5. SMS/Text Messaging Disclosure

If you choose to opt in to SMS/text messaging, you consent to receive messages related to leasing inquiries, tour scheduling, application follow-ups, resident support, maintenance coordination, and related informational updates.

• Message frequency: varies based on your interaction and request.
• Message & data rates: may apply.
• Opt-out: reply STOP to cancel. You may receive a final confirmation message.
• Help: reply HELP for assistance, or contact us through the Contact page.

6. Third-Party Services

We may use third-party providers, such as website hosting, email, phone, or messaging service providers, to operate the Site and communicate with prospective or current residents. Those services may be governed by separate third-party terms and privacy practices.

7. Disclaimers

This Site is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted availability, complete accuracy, or that all information will always be current.

8. Limitation of Liability

To the maximum extent permitted by law, Highpoint Estate Apartments will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the Site.

9. Changes to These Terms

We may update these Terms & Policies from time to time. Changes become effective when posted to this page with a revised “Last updated” date.

10. Contact

If you have questions about these Terms & Policies, please contact us at Highpoint-Estate@hp-el.com or call 888-810-HPEL.